FAQ

Answers to our guests’ most frequently asked questions

When is the Spa open?

Our hours of operation are: Monday: 10-6 | Tuesday: 10-8 | Wednesday: 9-9 | Thursday: 9-9 | Friday: 9-8 | Saturday: 9-5 | Sunday: closed

How do I make an appointment for a treatment?

Spa reservations can be made by calling us at 902.445.5155 or in person at our Bedford, Nova Scotia location at 827 Bedford Hwy. Appointments are subject to availability and we’ll do our best to book your treatment for the time that is most convenient to you. We recommend scheduling appointments at least two weeks in advance.

What if I cannot make an appointment?

Things come up and life can throw us in many directions. We are here to understand that. Please try to give us as much notice as possible if you are unable to attend your scheduled appointment and we will re-book you for a more convenient time. Please note if  appointments are not kept on a regular basis our 24 hour cancellation charge of 50%will apply.

Can someone help me decide on the appropriate treatment?

Our team of Spa Professionals are always here to assist you in deciding which treatment is most suitable for you. Call us at (902)445-5155 for more information or to setup a consultation with one of our Spa Professionals.

Is there a limit to the number of spa treatments I should plan in one day?

Treatments are personalized to your unique needs. You are welcome to talk with one of our Spa Professionals and they’ll assist you with a personal health assessment in order to plan your treatments in the best possible order.

What if I have special health considerations?

Let our team of Spa Professionals know what limitations you may have and we’ll work our hardest to provide a safe and relaxing environment.

What should I wear during a treatment?

Your complete enjoyment and relaxation is our goal so please wear whatever you feel most comfortable in. You can be sure that our therapists will always use draping techniques to respect your privacy.

Can I ask the therapist to accommodate personal preferences and / or to adjust the treatment pressure to increase comfort?

Our Spa Professionals will always do their best to accommodate any personal requests you may have so please ask.

Do you offer Gift Certificates?

Yes, we have Gift Certificates available both online in our Online Store and at our Bedford location.